Team Payment Policy

We want to make things as easy on captains as possible, and this new system should help with that!  Captains pay a small non-refundable deposit to reserve a team spot in a league, then send payment requests to teammates and have any remaining balance automatically charged to the credit card used to make the deposit on the morning after registration ends. If the teammates don't pay their share, any remaining team balance is the captain's responsibility. Canceling does not remove responsibility for the team fee because by reserving a team spot, we may turn away other teams to save your spot, and we're planning the league with the expectation that your team is in the league. We will not add players to your team. Captains are responsible for any declined payments or chargebacks from their teammates and will be charged accordingly.

 

If you wish to pay the full team balance during registration, you must first pay the deposit, and then pay the remaining balance from your player page.

 

The most common way to pay for a team is to use the optional TeamPayer feature and send requests to your teammates to pay what you determine to be their portion of the team fee. When each player pays, your team balance will be reduced accordingly.  Your teammates are paying Xoso directly using the TeamPayer feature. The optional TeamPayer feature does add a $2 charge to each teammates portion for the convenience of splitting the fee and paying online.

 

You may also collect money from teammates offline and pay the balance off through your player page at any time.

 

Please remember that sending a TeamPayer request is not the same as paying your team fee! If your players do not pay their portion, their fee will be charged to your credit card on the day after registration closes.  We will not track down your players for payment.  You choose them as teammates, choose wisely!

 

Late Fees
Teams that don't have their roster complete by the deadline will be assed a late fee of $25, with possible additional late fees if the roster isn't finalized promptly. 

 

Refunds

Because the cost associated with the leagues are paid before the leagues begin, Xoso Sport & Social League will NOT provide refunds or credits for any reason, including (but not limited to) illness, injury, relocation, etc.  Social events are also non-refundable.

 

In some cases, we may need to delay the start of the league. This may be due to teams needing more time to complete their rosters, playing facilities having schedule conflicts and myriad other reasons. We reserve the right to delay league starts, and will incorporate all planned games into the revised schedule to the best of our ability. Delayed season starts are not grounds for a refund.

 

Player's or team's decision not to participate in a league they have registered for is not grounds for a refund. If players or teams choose not to participate after they have registered and before registration ends, they may request a credit to use towards a future league. All requests must be submitted in writing to comeplay@xososports.com and any credit issued will be at the discretion of the league.

 

In the case of excessive missed games due to weather, or any other circumstances causing a reduction in the number of games played, there will be no refund or credit for games not played. Xoso reserves the right to host games on days other than a normal day of regular season play, and at alternate times and locations from those originally designated if necessary. No refunds shall be provided under these circumstances. 

 

Refunds will only be processed in the event that Xoso Sport & Social League staff has to cancel a league or activity. The most likely cause would be leagues without enough registrations to proceed as planned. If an unforeseen circumstance should occur and we have to cancel a league, we will offer options, including a refund, to anyone directly affected by the cancellation. When possible and at your request, we may transfer you to a different league. In that scenario, any applicable price difference will either be refunded or need to be paid by you.

 

Checks and Cash

We do not accept cash or checks.  For company team checks, please contact us.