Individual Payment Policy

Refunds

Because the cost associated with the leagues are paid before the leagues begin, Xoso Sport & Social League will NOT provide refunds or credits for any reason, including (but not limited to) illness, injury, relocation, etc. 

 

In some cases, we may need to delay the start of the league. This may be due to teams needing more time to complete their rosters, playing facilities having schedule conflicts and myriad other reasons. We reserve the right to delay league starts, and will incorporate all planned games into the revised schedule to the best of our ability. Delayed season starts are not grounds for a refund.

 

Player's or team's decision not to participate in a league they have registered for is not grounds for a refund. If players or teams choose not to participate after they have registered and before registration ends, they may request a credit to use towards a future league. All requests must be submitted in writing to comeplay@xososports.com and any credit issued will be at the discretion of the league.

 

In the case of excessive missed games due to weather, or any other circumstances causing a reduction in the number of games played, there will be no refund or credit for games not played. Xoso reserves the right to host games on days other than a normal day of regular season play, and at alternate times and locations from those originally designated if necessary. No refunds shall be provided under these circumstances. 

 

Refunds will only be processed in the event that Xoso Sport & Social League staff has to cancel a league or activity. The most likely cause would be leagues without enough registrations to proceed as planned. If an unforeseen circumstance should occur and we have to cancel a league, we will offer options, including a refund, to anyone directly affected by the cancellation. When possible and at your request, we may transfer you to a different league. In that scenario, any applicable price difference will either be refunded or need to be paid by you.

 

Note that any online payments made on this website are also governed by the League Lab Participant Payment Terms.